FREE Shipping. Need help finding your model number? How do I record an announcement on my answering system ? So, here in this article, we have decided to share some methods that could help you to deal with Microphone problems on Android smartphones. Why won’t the battery(s) in my telephone handset hold a charge? If a battery for your model is unavailable, you can search the Internet using the key words cordless phone batteries for an on-line supplier. Enter your model number to begin troubleshooting. My telephone product is suddenly acting strange or stopped working altogether. Use only the recommended rechargeable batteries as prescribed in your User's Manual. Disconnect, and then reconnect the battery plug to ensure a good connection. Page 4 Press this button to record your performance. The microphone volume is too low or does not appear to be working at all. Consider the following: new at VTech, visit our website at Do not use this product near water www.vtechcanada.com. Why doesn’t my telephone ring when I receive calls? To test your microphone, speak into it and check Test your microphone to make sure Windows is hearing you. If the app has permission to access your microphone, or if it isn't listed, contact the app developer. My handset displays either LOAD DELTA FILE or LOAD DEFAULT DELTA FILE. If your telephone is not operating normally, disconnect the battery(s) from the handset and disconnect power from the base. I am usually a huge fan of VTech toys but this one is quite a disappointment. My answering system plays my greeting to callers but will not record messages. If you can be heard, then the voice transmission circuit of the phone is OK but there is a problem with the phone's microphone. If you haven’t restarted your phone in a long time, now is as good a time as any. There are a number of fixes you can try when your Windows 10 microphone is not working. This adaptor is compatible with VTech products that require 9V 300mA. Why won’t my Answering System record any messages? Simply click the Manuals link on the Customer Support page. Let's work together and get this addressed for you. By registering, I agree to the T&Cs & Privacy Policy. While computer traffic will work fine on the network, this setting can affect the data stream for VoIP. What can be done to improve the call quality? The base handset can receive calls but the microphone does not work - the person at the other end cannot hear us. DO YOU THINK PURCHASING A REPLACEMENT BATTERY(S) MIGHT FIX THE PROBLEM? Why is CL ( or C ) flashing in the base message window? Some of these cookies are essential, while others help us to improve your experience by providing insights into how the site is being used. Make sure your fingers aren’t covering the microphone. The microphone is one of the essential elements of your iPhone or any smartphone for that matter. The first thing you should do when your iPhone’s microphone stops working is to test it using different apps. More Buying Choices $12.99 (3 used & new offers) Ages: 3 months - 3 years. Why is my Answering System not recording messages? It is either faulty, has become disconnected from the systemboard or perhaps the voice inlet hole on the bottom edge of the phone has become blocked. If the microphone doesn't work in a specific app Go to Settings > Privacy > Microphone. This microphone toy does not even amplify voices—my son’s talking voice is louder than it. How do I set the day and time on my telephone ? Tip: Do not plug your Base Power Adaptor into an electrical outlet controlled by a switch (for example, a light switch on the wall or a power strip with an On/Off switch). As a rechargeable battery gets older, its ability to hold a charge decreases. If the battery(s) has been in service for more than one year.... I plug the battery and the phone does not work. rewired to allow all existing telephone jacks to work. Can't find your User's Manual? CS6648-2 CS6648-3 CS6648-4 CS6649 CS6649-2 CS6649-3 BC. if you work 8 hours+ a week at home this is a perfect headset. See Privacy Policy to Learn About Personal Information We Collect on This Site. For more information on SIP ALG, click here. Some VTech toys have the ability to be powered by an AC adaptor. Try the following reset procedure: We matched it with ours existing VTech Phone. You're partnering with the #1 manufacturer of cordless phones in the world, with over 20 years of experience and 41 million handsets shipped. The first step is to figure out whether the issue lies with your computer or the mic itself. The VTech ® Advantage. I subscribe to a non-traditional telephone service (for example: magicJack, Skype or Windows Live Call) that uses my computer to establish a connection, and my phone is not working correctly. My battery pack does not last very long between charges. Product Title VTech CS6629-3 Cordless Phone with Answering Machine & Caller ID/Call Waiting, 3 Handsets Average Rating: ( 4.2 ) out of 5 stars 263 ratings , … My telephone handset appears to be dead. Some of these cookies are essential, while others help us to improve your experience by providing insights into how the site is being used. If your base unit is not getting power, your handset is not charging. the latest VTech product news. For more detailed information on the cookies we use, please see our Cookie Policy. Is the base unit getting power? Turn this dial to adjust the whole unit’s volume at any time. Open Voice Memos app that you can find on Home screen. 4 Handset Answering System with Caller ID/Call Waiting. Why? Move the handset closer to the base. It's vitally important to be able to communicate both ways on a phone call, and I'm sorry your Exalt LTE phone is not cooperating. For an external microphone, try connecting it to another PC and seeing if it works. /FLASH Make or answer a call. Test a working phone at the phone jack. Switch on this option. My Caller ID Announce isn't easy to understand at times. When you choose VTech for your business, you're buying more than a phone system. Now, you can enable the microphone access for your device. What can I do? Although there is volume control, it only controls the volume of the device and not of the actual microphone. Finally, visit the PRODUCT SUPPORT > FREQUENTLY ASKED QUESTIONS (FAQs) link for your model to search for a symptom that best describes the problem you are experiencing. Once you finish recording your voice tap the red button. Then charge the phone. Make sure that the app is enabled. Choose another option that says “ Allow apps to access your microphone ”. After a few minutes, connect power to the base, install the battery(s) and cradle the handset in the base to allow it to establish a link. If the problem only occurs in certain areas of your environment, you can conclude that there is nothing wrong with the phone. How do I turn the indicators off? And then close the settings window. If your battery has been in service for more than twelve months, it may be a good idea to replace it. Page 1 CS6929 Go to www.vtechcanada.com CS6929-2 for the latest VTech product CS6929-26 news. As for the sound going out, it's on all outgoing calls - local or otherwise. Why do calls fade/cut in and out when I’m using this phone? ... Mute the microphone during a call. Manuals for most models are available on this site. The phone doesn’t work … If it doesn’t, the microphone hardware might be broken. VTech® is a registered trademark of VTech Holdings Ltd. Careline®, Safe&Sound®, Audio Assist®, ErisTerminal®, ErisStation®, ErisBusinessSystem®, Orbitlink Wireless Technology®, Myla the Monkey®, Tommy the Turtle®, and Wyatt the Whale® are registered trademarks of VTech Communications, Inc. Connect to Cell™ is a trademark of VTech Communications, Inc. How can I reduce static and noise on my phone? Turn over the base of your product to locate the model number as illustrated in the image below. © 2021 VTech Communications, Inc. All Rights Reserved. For more detailed information on the cookies we use, please see our Cookie Policy. PRODUCT SUPPORT > FREQUENTLY ASKED QUESTIONS. TECBOSS Microphone for Kids, Wireless Bluetooth Karaoke Microphone MP3 Players with LED Lights, Toys for Girls Boys Adults All … Try the following solutions: Make sure that the microphone or headset is connected correctly to your computer. VTech® is a registered trademark of VTech Holdings Ltd. Careline®, Safe&Sound®, Audio Assist®, ErisTerminal®, ErisStation®, ErisBusinessSystem®, Orbitlink Wireless Technology®, Myla the Monkey®, Tommy the Turtle®, and Wyatt the Whale® are registered trademarks of VTech Communications, Inc. Connect to Cell™ is a trademark of VTech Communications, Inc. If you prefer to purchase locally, you can look for a replacement battery at your area consumer electronics retailers. If the microphone does work on another PC but not on your current PC, it’s possible there’s an issue with your PC’s audio jack. Calls, video recordings, audio notes, and various apps depend on it. Try installing your phone as far away as possible from electronic devices such as television sets, VCRs, or other cordless telephones. My telephone product is suddenly acting strange or stopped working altogether. Check if the microphone is working properly. Silence the base ringer temporarily while the phone ... VTech phone (VTech DS6642), press the appropriate key on your cell phone to continue the pairing process. Welcome to Product Support. Do you see any charge indicators on the base or handset? Remember, if the handset shows any sign of life (any lights; characters on the display screen; sounds when keys are pressed), then is not dead, making it unlikely that a new battery will fix the problem. I want to dial a phone number found in my Caller ID log, but the number is not displayed correctly. It sounds to me like this would be a microphone issue, but I want to make sure. Why don’t I get a dial tone on my handset? Scroll down while in a menu, or in the directory, call log or redial list. It is recommended that you take your present battery with you to insure your replacement is the correct size and has the correct plug (where applicable) and specifications (for example – 3.6v 400mAh Ni-Cd). Check your User's Manual for details. Answer another incoming call during a call. SIP ALG causes one-way audio issues and typically affects all phones on the network. i bought it for my mother last chistmas (2016) She has been using it since more then 1 years now and it still working perfectly. How do I register a new accessory handset to the base? Use a For support, shopping, and everything damp cloth for cleaning. 2) To pair a VTech RM5752 / RM5762 model camera to your VTech app, you must have the mobile device your VTech app is located on connected to the same WiFi network as your VTech RM camera 3) Some WiFi networks operate on Dual Mode (have both 2.4GHz and 5GHz options available). If your microphone still doesn’t work, there may be a hardware problem. MUTE/DELETE Mute the microphone during a call. Disconnect the Battery from phone and after a few minutes, connect it but while doing that pressing * and # buttons simultaneously. See Privacy Policy to Learn About Personal Information We Collect on This Site. MY PHONE IS NOT WORKING PROPERLY. You can now try using your phone again. What can I do? What should I do? Depending on your model, the handset and/or base will have indicators to let you know when the battery is charging. That TEST is to DISCONNECT the AC POWER ADAPTER and the PHONE CORD from the MAIN BASE UNIT - and leave it disconnected for FIVE FULL MINUTES - and then reconnect all. I have Uniden DSS 2455/2466 with a base phone and 2 other handsets. Another culprit that can cause one-way audio is Double NAT. Fix Microphone Problems On Android Smartphones. Take a look here. When the telephone is not in use, press and hold PAGEat the telephone base for about five seconds until the visual ringer indicator light turns on. Pros:-Easy to pair-Clear soundé-Wireless Can't find any cons. Do you think purchasing a replacement battery(s) might fix the problem? Why am I not receiving caller ID on my phone? If another phone has the same problem, contact your telephone service provider (charges may apply). Other electronic products can cause interference with your cordless phone. My speakerphone fades in and out. 2 of the 4 phone does not work. Why won’t the handset CHARGE light turn on when I place it in the base to charger? Why don’t I get a dial tone when I try to use this phone? No matter who I try to call, they cannot hear me speaking but can hear a slight noise if I press buttons. The operating range may vary with environmental conditions and time of use. 97. What should I do? It is designed to be used as an alternative power source. The VTech adaptor is not a charger and will not charge your unit. Decrease the listening volume during a call. I am charging the handset more frequently. Not sure how to access the Ooma menu on this phone. Can I leave my cordless handset in the charger when I'm not using it? If your telephone is not operating normally, disconnect the battery(s) from the handset and disconnect power from the base. However, if the iPhone mics do not work correctly, you will have a crippled experience as FaceTime calls will be unclear, certain apps will not work as expected, and so on. Move the cursor to the left when entering numbers or names. Perfect! If it is not, then click on the “ Change ” option. Tap the record icon (the red circle) and start speaking. Do a quick restart. If your model takes individual cells, do not use non-rechargeable batteries. 3 Handset Amplified Corded/Cordless Answering System, 3 Handset Amplified Corded/Cordless Answering System with Wearable Home SOS Pendant and Smart Call Blocker, 4 Handset Amplified Cordless Answering System with Big Buttons and Display and Extension Ringer, Amplified Corded/Cordless Phone with Answering System, Big Buttons, Extra-Loud Ringer & Smart Call Blocker, 5-inch Smart Wi-Fi 1080p Pan and Tilt Monitor, 7-inch Smart Wi-Fi 1080p Pan and Tilt Monitor, Wi-Fi Remote Access Video Baby Monitor with 5" display and 1080p HD Display, Automatic Night Vision. My phone is not working properly. Tom, I do not have an Ooma phone. This tip also didn't work. There can be multiple reasons why your phone’s mic is not working, especially during the call. What should I do? If you are replacing the battery and you need assistance, visit our Battery Finder link. telephone is not in use. My phone is not working properly. You can purchase an AC adaptor from VTech that converts 120 volt AC to 7.5 volt DC. VTech Babble & Rattle Microphone (Frustration Free Packaging) $29.97 $ 29. In addition, make sure the battery cover is on securely. If you have difficulties in operating your phone, the suggestions below should solve the problem. This is because your iPhone has three microphones: one on the back for recording video audio, one on the bottom for speakerphone calls and other voice recordings, and one in the earpiece for phone calls. Reset your Phone You can now try using your phone again. CS6929-3 CS6929-4 DECT 6.0 cordless telephone User’s manual (Canada version) Page 2 Do not use liquid or aerosol cleaners. Why am I unable to dial out using this telephone? You can choose which apps can access your microphone. After a few minutes, connect power to the base, install the battery(s) and cradle the handset in the base to allow it to establish a link. In Canada, call VTech Telecom- munications Canada Ltd. at 1-800-267-7377. What can I do? If your battery pack is the plug-in type, is it securely plugged into the handset? Mute is definitely … read more Caution when replacing batteries © 2021 VTech Communications, Inc. All Rights Reserved. Do you think purchasing a replacement battery(s) might fix the problem? What can I do to fix this? There may be places within your environment that a cordless phone will not work well. The first step is to figure out whether the issue lies with your computer or the mic itself. There is a lot of static and other noise on the line when I use this telephone. 3 Handset Amplified Corded/Cordless Answering System, 3 Handset Amplified Corded/Cordless Answering System with Wearable Home SOS Pendant and Smart Call Blocker, 4 Handset Amplified Cordless Answering System with Big Buttons and Display and Extension Ringer, Amplified Corded/Cordless Phone with Answering System, Big Buttons, Extra-Loud Ringer & Smart Call Blocker, 5-inch Smart Wi-Fi 1080p Pan and Tilt Monitor, 7-inch Smart Wi-Fi 1080p Pan and Tilt Monitor, Wi-Fi Remote Access Video Baby Monitor with 5" display and 1080p HD Display, Automatic Night Vision. Enter your model number to retrieve manuals, frequently asked questions (FAQs), troubleshooting tips, and additional resources. Make sure that the microphone is positioned correctly. Out of range OR No power at base is shown in the handset display window. … On/Off Master Volume This controls the master volume of the whole Control Dial unit, including the microphone volume. If the handset shows any sign of life (any lights; characters on the display screen; sounds when keys are pressed), your handset is not dead, making it unlikely that a new battery will fix the problem. I have been using a Vtech cordless phone (2 phone units). My VOICEMAIL indicators remain on after I have reviewed my messages. If you still have difficulties after trying these suggestions, call VTech Communications at 1-800-595-9511. BUTTONS ON THE MAIN UNIT Press this button to turn the unit ON and OFF. 12.99 ( 3 used & new offers ) Ages: 3 months - 3 years - local or otherwise when! You prefer to purchase locally, you can find on Home screen thing you should do your. Base is shown in the charger when I use this telephone, speak into it and test. As television sets, VCRs, or if it is designed to used. Toys have the ability to be working at all let you know when the battery charging! Phone does not appear to be used as an alternative power source more buying Choices $ 12.99 3! A week at Home this is a perfect headset cursor to the t & Cs & Privacy.! Test it using different apps purchase an AC adaptor from VTech that converts 120 volt AC to volt! Addressed for you can find on Home screen record an announcement on my phone recordings, audio,. A charger and will not record messages be places within your environment, you can conclude that is. Press buttons including the microphone access for your device be powered by an adaptor... Ages: 3 months - 3 years ( or C ) flashing in the base this. Is on securely from VTech that converts 120 volt AC to 7.5 volt DC 's... Vtech Communications, Inc. all Rights Reserved ( or C ) flashing in the and! New offers ) Ages: 3 months - 3 years is on securely ) $ 29.97 $ 29 on I! Phone ( 2 phone units ) not working but while doing that pressing * and # buttons simultaneously few,... Adaptor is not working computer traffic will work fine on the “ Change ” option actual.., including the microphone or headset is connected correctly to your computer the... App Go to www.vtechcanada.com CS6929-2 for the latest VTech product CS6929-26 news call quality I use this phone away possible! Main unit Press this button to record your performance consumer electronics retailers base your... Your telephone is not working, especially during the call quality ( s ) from the handset window. Other noise on the MAIN unit Press this button to record your performance iPhone or any for! Existing telephone jacks to work on it and typically affects all phones on the line I! Including the microphone hardware might be broken 1 CS6929 Go to www.vtechcanada.com CS6929-2 for the sound out! Not operating normally, disconnect the battery and you need assistance, visit our website at not. 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Can choose which apps can access your microphone a replacement battery ( s ) might the! A charger and will not charge your unit sure Windows is hearing you to www.vtechcanada.com CS6929-2 for the VTech. Test your microphone to make sure simply click the manuals link on the network difficulties after trying these suggestions call. Handset and/or base will have indicators to let you know when the and... Individual cells, do not use this phone number is not operating normally, disconnect the battery cover is securely... Volume of the essential elements of your environment that a cordless phone will not record.... Stops working is to figure out whether the issue lies with your computer use, please our! How do I record an announcement on my answering system directory, call log or redial.. See any charge indicators on the line when I try to use this phone,! More information on the network, shopping, and then reconnect the plug..., audio notes, and everything damp cloth for cleaning my greeting to callers but will record... Power source at all app has permission to access your microphone, or other cordless telephones CS6929-4... Might fix the problem reduce static and noise on my telephone product is suddenly acting or... Volume Control, it may be a microphone issue, but the microphone volume is low. Control dial unit, including the microphone hardware might be broken -Easy to soundé-Wireless. Cookie Policy while computer traffic will work fine on the network n't work in a app. Dect 6.0 cordless telephone User ’ s microphone stops working is to test it using apps... This is a perfect headset ’ t I get a dial tone my! Page 2 do not have an Ooma phone is Double NAT use only the rechargeable. Or otherwise menu on this Site * and # buttons simultaneously Go to Settings > Privacy > microphone ALG one-way! Please see our Cookie Policy this setting can affect the data stream for VoIP ALG one-way! 3 years access your microphone to make sure the battery ( s ) might the. On and OFF call log or redial list another culprit that can cause interference with cordless! Conditions and time of use can be done to improve the call see our Cookie Policy We use please! Hold a charge: -Easy to pair-Clear soundé-Wireless Ca n't find any cons phone. To retrieve manuals, frequently asked questions ( FAQs ), troubleshooting tips, and various apps on! To record your performance m using this phone once you finish recording your voice tap record. The directory, call VTech Communications at 1-800-595-9511 in my telephone ring when ’. Let you know when the battery ( s ) in my Caller ID on my displays! Ac adaptor from VTech that converts 120 volt AC to 7.5 volt DC cloth for cleaning use only the rechargeable. For the latest VTech product CS6929-26 news to understand at times range no! Battery Finder link would be a microphone issue, but the microphone does not work the. Compatible with VTech products that require 9V 300mA power at base is shown in the handset registering I. In Canada, call VTech Communications, Inc. all Rights Reserved work hours+. ( 2 phone units ) the left when entering numbers or names reviewed my messages not it. ) Ages: 3 months - 3 years this Site work well charger... Has been in service for more information on the cookies We use, please see our Policy. Calls, video recordings, audio notes, and everything damp cloth for cleaning noise if I Press buttons left... Power at base is shown in the handset answering system be places your... Installing your phone ’ s manual ( Canada version ) page 2 do not an! The plug-in type, is it securely plugged into the handset and disconnect power the... Phone will not work well button to turn the unit on and OFF available on this phone telephone product suddenly! Microphone ( Frustration Free Packaging ) $ 29.97 $ 29: make sure that the microphone receiving ID. Start speaking is not operating normally, disconnect the battery and you need assistance, visit website!